Soha Obaid

Soha Obaid

Healthcare Operations & Quality Leader | Affiliate & Accreditation Governance

Riyadh, Saudi Arabia

Profile summary

Experienced Healthcare Operations and Quality Leader with over 15 years of GCC experience specializing in affiliate and healthcare governance, regulatory compliance, and operational performance oversight. Steered governance processes to secure accreditation across five branches, managed annual operational budgets, and redesigned procurement governance to reduce medical supply consumption by 50 percent while maintaining uninterrupted service delivery. Committed to driving quality management systems and regulatory compliance across multi-branch healthcare networks.

Career highlights

Accreditation Governance: Steered the governance process to secure CBAHI accreditation across five branches through internal audits, policy development, and staff training.

Financial Oversight: Managed an annual operational budget contribution of SAR 5-6 million, supporting financial planning and variance analysis across the branch network.

Operations Optimization: Redesigned procurement and inventory governance for medical supplies, reducing consumption by 50% while maintaining uninterrupted service delivery.

Professional Certifications: Held a Project Management Professional credential and a Lead Auditor ISO 9001 certification to support quality systems.

Key skills

ProfessionalAffiliate & Healthcare Governance Regulatory Compliance & Accreditation (CBAHI) Operational & Financial Performance Oversight Budget Planning & Variance Analysis Stakeholder & Board Coordination Policy & Framework Alignment Quality Management Systems (ISO 9001) Risk & Compliance Monitoring Data Analysis & Reporting (Power BI, Tableau) Cross-Functional Coordination (Legal, Finance, Compliance) Project Management (PMP) Branch Operations Management Healthcare Governance Public Health Programs Financial Performance Oversight Medical Insurance Procedures Government Relations Human Resources Management Medical Warehouse Logistics

Professional experience

Branch Operations ManagerJan 2012 - Apr 2026
Basmalah Al Noor Medical ComplexNajran, Tabuk & Khobar, Saudi Arabia

Directed daily operations and governance across six branches, overseeing a workforce of 250 employees and 67 dental and specialty clinicians while maintaining concurrent functional responsibility across Government Procedures, HR, Accounting, Medical Warehouse, and Medical Insurance.

  • Steered the accreditation governance process to achieve CBAHI accreditation for five of six branches through internal audits, policy development, staff training, and board-level reporting.
  • Managed an annual operational budget contribution of SAR 5-6 million, supporting financial planning, forecasting, and variance analysis across the branch network.
  • Redesigned procurement and inventory governance for medical supplies, reducing consumption by 50% while maintaining uninterrupted service delivery.
  • Maintained continuity of payroll and staffing under external operating pressures including COVID-19 restrictions and a regional border conflict.
  • Served as the primary coordination point between branch operations and external regulatory, insurance, and government entities for procedural matters.
Public Health Specialist InternJun 2025 - Sep 2025
King Khaled HospitalNajran, Saudi Arabia

Shaped public health program support within a government healthcare governance and delivery environment, gaining direct exposure to hospital-level health operations distinct from private multi-branch settings.

  • Supported hospital-level health programs during a structured public health internship.

Education

Bachelor's DegreeJan 2025
Saudi Electronic University

Public Health | Very Good with Honors

DiplomaJan 2023
King Abdulaziz University

Public Administration

Certifications

Licensed Public Health SpecialistSaudi Commission for Health Specialties (SCFHS)2026-05-01T00:00:00.000Z
Project Management Professional (PMP)PMP2023-01-01T00:00:00.000Z
Lead Auditor, ISO 9001ISO2024-01-01T00:00:00.000Z
Finance for Non-Financials2024-01-01T00:00:00.000Z
Certified Professional in Healthcare Quality (CPHQ) - in progressCPHQ

Languages

Arabic · Native

English · Professional